Contact us
Questions about an order, a product, or just want to say hi? We're all ears. Your answer might already be waiting in the FAQ below — otherwise, drop us a line.
2525 Arapahoe Ave, Ste E4 Unit 1280
Boulder, CO 80302, USA
Send us a message
Shipping & returns
-
Everywhere offered at checkout, free. See our shipping policy.
-
We process orders within 1 business day. Standard delivery after that:
- United States: 2–4 business days
- Netherlands, Belgium, France, Germany, Austria and Luxembourg: 6–8 business days
- Other EU countries, the United Kingdom, Canada, Australia and New Zealand: 6–9 business days
- Rest of the world: 8–12 business days
-
After we process your order, you will receive a tracking number. With this number you can track the status of your order.
-
Try any SKINOFAB product for 30 days from the day it arrives. If you don’t love it, email hello@skinofab.com with your order number within those 30 days and we’ll refund the product’s price in full, even if you’ve opened and used it. There is no restocking fee.
-
Yes, in full, under our 30-day money-back guarantee. See our refund policy.
-
You can contact us by filling in the contact form above or by sending us an email to hello@skinofab.com